8.1 The right to withdraw from the contract is only available if the Customer who agrees to it is a Consumer (meaning any physical person acting on the site for purposes unrelated to any business or professional activity), without penalties and with no need to specify the reason. The use of such right must be communicated to the Seller within fourteen (14) days from the day on which the Customer or a third party, designated by the Customer and different from the Carrier, acquires physical possession of the goods. The term is considered to have been complied with if the Customer sends the goods back before the expiry of the 14-day period. Note that, as provided for by the current legislation, the right of withdrawal is excluded and cannot therefore be exercised in case the purchased products have been customized on your explicit request when placing the Order.

8.2 The right of withdrawal is subject to the following conditions:

– The Returned Products must be returned in their entirety and not merely by parts or components, even in the case of kits;

– The Returned Products cannot have been used, worn, washed or damaged;

– The Returned Products must be returned in their original packaging;

– The Returned Products must be sent to the Seller in a single shipment. The Seller reserves the right not to accept Products of the same Order returned with different shipments;

– The Returned Products must be delivered to the carrier within fourteen (14) days since the day of receipt of the product itself;

–  The right of withdrawal can only be exercised returning all the Products of the order, no partial return can therefore be employed.

8.3 If the right of withdrawal is exercised complying with all the previous conditions (paragraph 8.2), the Seller is required to refund the amount paid by the Client within 14 days, starting from the day when the exercise of the right to return the purchased products is communicated, on condition that the Seller has already received the returned products or you can provide proof that the goods have already been shipped. The refund of the paid amount will be made by the Seller to the same payment method used for the initial transaction, unless the Customer specifically requires for another mean of refund and the Seller agrees. By way of example only, the refund methods which can be used are the following: credit on the credit or prepaid card used for the transaction, PayPal account, bank wire, etc.

8.4 The shipping for returning the purchased products and any eventual loss or theft is at the expense of the Customer.

8.5 To organize the return of the product (free for shipments in Italy), contact the customer service within 14 days from delivery.

8.6 In case the right to return the purchased products is exercised not complying with the above-mentioned modes (i.e. Beyond the 14 days provided for by law, or without having completed the Return form online, etc.), the Seller will send back the purchased Products, charging the Customer the shipping and delivery cost.

8.7 The right to return purchased products cannot be applied in case the item has been customized upon explicit request of the Customer when making the Order.